announces new developments at NBAA made several announcements last week (Nov. 1 to 3, 2016) while attending the National Business Aviation Association Business Aviation Convention and Exhibition (NBAA-BACE) in Orlando, Fla. introduces a comprehensive online cabin attendant training program has announced a comprehensive online training program for cabin attendants working on private and commercially operated business aircraft.


“New Heights was developed with the experts at Sterling Aviation Services Inc., which specializes in providing high-end cabin attendants to private and commercial business aircraft operators worldwide,” said Scott Macpherson, president of “Sterling’s training department regularly trains cabin attendants for business aircraft operators in addition to its own contractors.”

New Heights includes lessons on policies and procedures, theory of flight, emergency equipment, and emergency situations including evacuation procedures, to name a few.

“We are very pleased to work with’s team to produce a program that can be used for initial and recurrent cabin attendant training,” said Jacqueline Bailey, director inflight, Sterling Aviation Services Inc. “They helped us divide the program into 26 online lessons that cover all the essential subjects.”’s online training records now easily exportable to popular flight management and dispatch systems also announced that all training records from its popular suite of more than 80 online business aviation courses are now easily exportable to the most popular flight management and dispatch systems to ensure crew preparation for a flight.

“Corporate flight departments, charter and fractional operators always want to ensure that the pilots they are assigning to a flight are not only up to date when it comes to completing the training courses required to meet company standards and regulatory requirements, but more importantly, that the crews are truly prepared for their roles,” said Macpherson.

In response to client requests, created an Application Program Interface (API) that makes it quick and easy to share pilot training records dates with popular management systems.

“We eliminated the administrative burden of importing training records and have greatly improved the accuracy of record-keeping,” said Macpherson. “The process of synchronizing records is automatic and eliminates manual data entry of training records, which has literally saved our clients hundreds of hours per year.” supports Baldwin Aviation Safety Co-Op program

Finally, announced it is supporting Baldwin Aviation’s Safety Co-Op program for small corporate flight departments seeking an affordable path to achieve the International Standard for Business Aircraft Operations (IS-BAO) registration.

Last year, the International Business Aviation Council (IBAC), which oversees the IS-BAO, implemented a new policy to dramatically reduce the time and cost required to achieve and maintain the IS-BAO.


The SAFETY Co-Op program was created for small operators to achieve an IS-BAO registration, with the support of Baldwin Aviation.

“We are very pleased that the Baldwin Aviation team has selected to be one of its preferred service providers. Providing online aviation operational safety training for the Safety Co-Op program is an added cost-effective benefit for the small operator,” added Macpherson. “Our company launched the first online IS-BAO training program 10 years ago to provide a comprehensive resource for small flight departments wanting to implement industry best practices.” was conceived when Macpherson was managing a small Canadian flight department that became the first in the world to achieve IS-BAO registration in 2003.

“We identified a need for an online training program that addressed a lot more than prescribed requirements. The IS-BAO raised the bar on operating standards and training requirements,” said Macpherson.

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