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Transat A.T. Inc. announced on Oct. 11, 2017, the appointment of Annick Guérard as the company’s chief operating officer, effective Nov. 1, 2017.
In her new role, Guérard will head all of Transat’s travel operations, including the Air Transat business unit.
“Annick Guérard’s appointment to this new position marks a major step forward for the company. This is a new generation that is finally getting ready to take over the controls,” said Jean-Marc Eustache, president and chief operating officer of Transat A.T.
“During her 15 years at Transat, Annick has acquired in-depth knowledge of the workings of the company and of the tourism and airline industries. Her past five years heading our tour operating and distribution activities have prepared her well for her new duties. In her new role, Annick will use her vision and leadership qualities, as well as her passion for customer service and operational efficiency, to build Transat’s successful future over the years to come,” Eustache added.
Guérard began her career in engineering consulting, and she was an adviser in organizational management before joining the Transat team in 2002. There, she has served in several senior management posts involving operations, customer service, marketing, e-commerce and product development. Since December 2012, she has been president and general manager of Transat Tours Canada, which develops and commercializes all Transat and Air Transat products and services.
Guérard holds a bachelor’s degree in civil engineering from Polytechnique Montréal and an MBA from HEC Montréal.
Development of Transat’s future hotel company will continue to be overseen directly by Eustache.