Bombardier and SmartSky Networks team up

Bombardier Press Release | March 15, 2016

Estimated reading time 2 minutes, 18 seconds.

Bombardier Business Aircraft announced that its Service Centre Network team will provide hardware sales and installations for SmartSky 4G, a new network taking flight later this year. 
SmartSky’s patented 4G beamforming technology delivers a signal that locks onto an aircraft, and by using 60 MHz of spectrum on an air-to-ground (ATG) platform, provides full-throttle, unrestricted access to the web. Passengers can do it all: stream, chat, text, call, game and videoconference. 
Bombardier will offer SmartSky 4G on in-service Bombardier Learjet, Challenger and Global business aircraft over the continental United States, and it will complement Bombardier WAVE, which enables Internet connectivity on Global aircraft with seamless coverage across the globe through a dedicated satellite network. 
“This is the airborne network experience our customers have been waiting for,” said Chris Milligan, vice president, Services Sales and Authorized Service Facilities, Bombardier Business Aircraft. 
“As part of Bombardier Business Aircraft’s commitment to offer our customers one-stop-shopping, we’re excited to provide this level of connectivity, supporting all inflight communication and entertainment needs.” 
“We take great pride in welcoming Bombardier, a proven industry leader, to our team and to the in-flight connectivity revolution our 4G network represents,” said SmartSky Networks president Ryan Stone. 
“SmartSky 4G is the only inflight network capable of offering services in which bi-directional high bandwidth and low latency are essential. That includes two-way streaming video or support of new advanced applications optimized to take advantage of ultrafast connectivity.” 
Satcom Direct serves as SmartSky’s exclusive customer service and support provider. 
Bombardier Business Aircraft’s maintenance network is comprised of seven wholly-owned Service Centres including Dallas, Hartford, Fort Lauderdale, Tucson and Wichita in the United States, Amsterdam, Netherlands and Singapore, as well as a line maintenance station in Nice, France and a total of 15 Customer Response Team mobile units worldwide.

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