Bombardier offers extensive series of customer support events

Bombardier Press Release | May 10, 2018

Estimated reading time 2 minutes, 22 seconds.

Bombardier Business Aircraft is demonstrating its commitment to worldwide customer experience with an extensive series of 2018 M&O conferences and regional events this spring and summer.

Flying Learjet aircraft in the cloudy sky
A  Bombardier Lear 75 flies over snow-capped mountains. This is the latest iteration in a family of legendary business jets. Bombardier Photo

These touchpoints are an opportunity for customers and operators from around the world to hear about the latest developments and relevant topics related to Bombardier’s Learjet, Challenger and Global aircraft.

“These conferences are one of many ways we communicate and connect with our customers worldwide on a day-by-day, 24-7 basis,” said Jean-Christophe Gallagher, vice-president and general manager of Customer Experience, Bombardier Business Aircraft.

“Customers and operators can provide feedback on our products and services, which is invaluable information to ensure we continue to deliver exceptional products and unparalleled service.”

This year, the 2018 regional M&O conferences will travel to five cities across Asia, North America and Europe, concluding in Dubrovnik, Croatia in order to reach the fleet of 4,700 Bombardier aircraft located around the world.

These regional conferences enable face-to-face meetings with customers, further building and strengthening relationships within each region and catering to their specific needs.

The 2018 regional M&O conferences are scheduled for:

  • June 11 to 12 White Plains, N.Y.;
  • June 14 to 15 Dallas, Texas;
  • June 19 to 20 Marina del Rey, Calif.; and
  • September 25 to 26 Dubrovnik, Croatia.

As in previous editions, this year’s M&O conferences will provide in-depth information on Bombardier’s latest products and services, including connectivity solutions, as well as Bombardier’s portfolio of customer response and support services.

In addition to the M&O conferences, Bombardier has a full roster of worldwide customer-focused events planned in 2018 to cater to its customers and operators located around the world, including four product and service focus groups, eight customer advisories, six local airport area roadshows and its annual Safety Standdown seminar.

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