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Bombardier Business Aircraft reaffirmed its tip-to-tail original equipment manufacturer (OEM) expertise by announcing its service centre network has completed over 200 96-month heavy inspections on Challenger business jets. This milestone demonstrates Bombardier Business Aircraft’s service centre network leadership in providing heavy aircraft maintenance on Bombardier jets in a timely, value-added fashion.
“This milestone underscores our customers’ trust and confidence in Bombardier Business Aircraft’s industry-leading know-how,” said Jean-Christophe Gallagher, vice-president and general manager, customer experience. “As the aircraft manufacturer, our level of expertise is unrivalled on the 96-month inspection, one of the most comprehensive in the aircraft’s lifetime.”
The 96-month inspection on the Challenger business jet is one of the most in-depth maintenance events in the aircraft’s lifecycle, which comes due during its eighth year of service and requires a thorough inspection of the airframe, structure and landing gear. Customers benefit from the service centre network ‘s comprehensive capabilities and flexibility, as well as on-site parts inventory and engineering support. They can also maximize their maintenance event to complete additional work during the downtime, such as paint, installation of in-flight connectivity, avionics upgrades or interior refurbishment.
As Bombardier Business Aircraft’s fleet continues to grow, so does its award-winning service centre network, with additional customer response team trucks in the U.S., a brand new Tianjin service centre, and a new London-area service centre at London Biggin Hill Airport. The network is equipped to support Bombardier Learjet, Challenger and Global business aircraft and is connected to Bombardier Business Aircraft’s 24/7 customer response centre and world-class customer support Team.