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Canada Jetlines Ltd. (Jetlines) has announced an agreement with Global Aviation Services Inc. (Global Aviation) for ground handling services.
Global Aviation, headquartered in Mississauga, Ont., is an aviation services company that offers a full suite of services including ground handling, aircraft detailing, flight supervision and management, mobility assistance, ticketing, and cabin cleaning. With continued growth planned for 2019, there are currently 45 airlines and 12 airports in Canada and the U.S. that are partnered with Global Aviation for their passenger, baggage, and load-control services.
Global Aviation is expected to provide Jetlines with safe, high quality, on-time and environmentally conscientious service. Their customer service agents are all highly trained with exemplary people skills, technical proficiency and a total accountability “can-do” attitude-ensuring the ultimate in customer experience of their clients and guests. Global Aviation is well-known for its delivery of quality check-in and boarding services, centralized baggage tracing and creating the jet bridge connection to the aircraft-services that are all important to Jetlines’ operational plans and will help ensure strong on-time performance.
“We are very excited to partner with Global Aviation for our ground handling needs. One of Jetlines’ core values, along with maintaining cost control, will be providing our passengers with a pleasant experience from start to finish. Global Aviation, along with their team members, will be an integral part of that experience on both fronts,” commented Michael Bata, chief operating officer at Jetlines.
“We at Global are excited to receive the multi-city award and welcome Canada Jetlines to the Global Family. Global Aviation Services will provide Canada Jetlines with ground handling services at locations across North America,” stated Global Aviation Services president and CEO, Carm Borg. “It’s truly exciting to have two Canadian companies partnering together to serve the people of Canada.”