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Edmonton International Airport (EIA) tied for third place for the Airports Council International (ACI) 2016 Airport Service Quality (ASQ) Awards in the North American category of ‘Best Airport by Region.’ The ACI conference was held in Mauritius, Africa, on Oct. 17, 2017.
EIA tied for third place with Austin, Texas; Dallas, Texas; Halifax, N.S.; San Antonio, Texas; and Winnipeg, Man.
This is the first award that EIA has received in this category.
ASQ is the only worldwide program to survey passengers at the airport on their day of travel. This award is a testament to the hard work and team effort of EIA’s entire company to improve its passenger experience.
What is even more impressive is that EIA accomplished this with reduced revenue during an economic downturn.
