GTAA makes workforce cuts due to COVID-19 pandemic

GTAA Press Release | July 14, 2020

Estimated reading time 4 minutes, 17 seconds.

The Greater Toronto Airports Authority (GTAA) recently announced a workforce reduction of 27 per cent and new structure to align with its business transformation and enable more nimble, innovative, and recovery-focused operations. These changes reflect a significant decrease in global air traffic, with passenger numbers at Toronto Pearson currently at approximately 1996 operating levels. In April 2020, the GTAA reported its passenger numbers were reduced by 97 per cent compared to the same period of 2019.

Toronto Pearson International Airport is the second busiest airport in North America in terms of international passengers. Andy Cline Photo
Toronto Pearson has seen a reduction of 97 per cent in its passenger numbers as opposed to a year ago. Andy Cline Photo

The reduction of approximately 500 positions will be achieved through the elimination of approximately 200 unfilled positions, together with voluntary departures and layoffs totaling approximately 300 employees. The workforce reductions follow numerous cost reduction measures the GTAA has implemented since the pandemic began, including a hiring freeze, reducing planned capital spending by $265 million for 2020, and temporarily reducing executive and board of director salaries. GTAA has also leveraged the Canada Emergency Wage Subsidy and the Canada Emergency Commercial Rent Assistance programs, and provided deferrals for eligible corporate partners.

“Our leadership team and board of directors have worked concertedly each month to navigate these turbulent times and have put our people first. This reduction in force is a difficult but necessary step, and one that we take with great sadness,” said Deborah Flint, president and chief executive officer of the GTAA. “The leadership team and I are deeply grateful for the contributions of our employees, each of whom has been part of the success and legacy of the GTAA. We are dedicated to treating everyone with the greatest respect and consideration throughout this process. We are committed to maintaining our operations and the health and safety of the airport as we evolve our organization to drive our recovery. I am confident that we have a capable and resilient team and the right approach to come through these challenging times with strength.”

The reductions come into effect beginning July 14, with departures extending through fall 2020. The GTAA is working closely with Unifor and the Pearson Airport Professional Fire Fighters Association to implement these changes for their members, respecting the terms and philosophy of the collective bargaining agreements. In addition to notice and severance packages, all employees will be offered career transition and employee assistance program support.

As previously reported on May 12, 2020, the COVID-19 pandemic and resulting economic contraction has had, and is expected to continue to have, a negative impact on demand for air travel globally. Toronto Pearson has experienced significant declines in passengers and flight activity, as a result of travel advisories and restrictions by governments, flight and route cancellations and fleet groundings by air carriers, and passenger and flight activities may not return to pre COVID-19 levels for at least three to five years according to certain industry participants. The reduced activity is having a significant negative impact on the GTAA’s business and results of operations, including aeronautical and commercial revenues and airport improvement fees.

The restructuring includes the departure of two members of the GTAA executive team: Kim Stangeby, vice-president and chief strategy officer and interim vice-president, Human Resources, and Scott Collier, vice-president, Customer and Terminal Services. Their portfolios will be redistributed across the organization, including under the newly established chief operating officer, Craig Bradbrook (formerly vice-president, Aviation Services), and in a new centre of commercial excellence led by chief financial officer, Ian Clarke. The GTAA will also complete a search for a new chief human resources officer.

The GTAA remains focused on safeguarding the resilience and sustainability of the GTAA as it redefines the future of Canada’s largest airport.

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