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Sunwing Airlines has issued the following flight operations update regarding the grounding of Boeing 737 MAX 8 aircraft:
We would like to provide you an update about recent changes to our flight operations, following the safety notice issued last month by Transport Canada suspending the flying of Boeing 737 MAX 8 aircraft. We recognize that given the timeline for the return to service of this aircraft type is currently unknown, that our customers may be feeling uncertainty regarding their future travel plans.
In order to optimize our operations and provide our customers and travel agency partners with additional reassurance, we have taken the decision to invest in additional flying capacity and reconfigure our schedule without this aircraft type until further notice.
Schedule changes for departures up to and including May 17 have now been made and are reflected in our flight times on our website and across our reservation system. If a customer’s travel plans have been affected, we will also be communicating this directly to them, or their travel agent, as appropriate.
We are currently still finalizing any schedule adjustments beyond this departure date and are confident that that these changes will have minimal impact on our operations and on customer experience. Boeing 737 MAX 8 aircraft make up less than 10 per cent of our fleet.
We appreciate the patience of our retail partners and customers while we work to communicate these updates.
